Start with the written warranty information
OVR Electric’s website states a two-year warranty on LED products. Treat that as the stated duration and ask for the applicable written terms for the exact model you plan to buy. The public catalog does not provide every policy detail, so this page does not invent exclusions, claim windows, repair methods or replacement promises. Request those details from the supplier before approving a purchase.
Check whether the written information identifies the products covered, the period, the proof required and the contact route for a claim. If any term is unclear, ask for an explanation in writing. A verbal summary can be hard to refer back to later, especially when an order includes several families or is installed over multiple dates.
Keep product and purchase records together
Save the quotation, GST invoice, product codes, quantities and delivery details in one place. For installation projects, note the location and date each group of lights was installed. These records can help the buyer identify the affected item and provide relevant purchase information if a question arises. They do not change the warranty terms, but they make communication more precise.
For a dealer, connect the product code and invoice to the customer sale as your own business process. When asking the supplier for support, share only the information needed to identify the order and the issue. Do not promise a resolution to a customer until the applicable written terms and the supplier’s response are known.
Describe a problem clearly and safely
If a fitting behaves unexpectedly, record what is happening, when it occurs and whether other fittings on the same circuit are affected. A clear photo of the label or product code can be useful when communicating with the supplier. Do not open electrical equipment or attempt unsafe repairs. Switch off power and contact a qualified electrician if there is a safety concern.
The cause of a lighting issue cannot be diagnosed from a product name alone. Installation, wiring, control equipment and site conditions may be relevant, so describe the setup factually and ask what information the supplier needs. Avoid changing the product or discarding packaging before checking the documented process.
Ask about the after-sales route before ordering
Before a bulk order, ask whom to contact for product questions and what details to include. Confirm whether support begins with the seller, installer or manufacturer contact, and how the buyer should reference the invoice and product code. The exact process should come from the applicable written terms, not from a general assumption about LED products.
For a project with several delivery batches, ask how the warranty period is recorded for each batch. If the answer depends on invoice or dispatch date, request that explanation in writing. Keep the agreed contact details accessible to the person who will manage future service queries.
Check the specification and installation as well
Warranty questions are only one part of buying a light. Before ordering, verify the correct model, dimensions, wattage, colour-temperature option and intended installation. Ensure the ceiling opening and electrical arrangement are suitable, and use a qualified installer. A mismatch can be inconvenient even when a product is otherwise in good order.
The OVR catalog provides model-specific details such as wattage, dimensions for some families, colour-temperature choices and lumen information. It may not answer every technical question. If an application needs a particular driver, dimmer or other compatibility feature, ask whether it is supported for the exact item before purchase.
What a warranty statement does not tell you
A duration alone does not explain what happens in every situation. It does not state whether a repair, replacement or another remedy applies, nor does it explain how a claim is assessed. Those details belong in the supplier’s applicable written policy. Read it before ordering and keep a copy with the invoice rather than relying on a summary online.
This guide is general buyer information, not a legal interpretation or a promise of claim outcome. If a commercial project needs specific contractual warranty language, request the written terms for that project and review them with the responsible buyer. Do not add unverified coverage claims to a dealer listing or customer quotation.
A practical before-and-after checklist
Before buying, write down the exact models and ask for the warranty terms, duration, proof requirements and support contact. After delivery, keep the invoice and product identity information together, and record installation details where practical. If an issue arises, stop unsafe use, document the symptoms, and contact the supplier through the confirmed route.
OVR Electric provides GST invoicing and serves customers from Indore across Madhya Pradesh. Confirm delivery arrangements and the warranty documentation for your order. The selected catalog products below display the official MRP in INR; a bulk quote is requested separately. For questions, share the model code and purchase details with the OVR team.
OFFICIAL CATALOG / MRP IN INR
Selected catalog products
Cards below show printed catalog MRP, not a wholesale quote. Request a quote for the exact models and quantities you need.
slim panel light / 2 catalog variantsSlim PanelFrom Rs 243.00 MRP9W–12W
COB downlight / 3 catalog variantsPrime CobFrom Rs 332.00 MRP7W–18W
LED spotlight / 3 catalog variantsSpot CurveFrom Rs 288.00 MRP7W–18W
LED cylinder light / 3 catalog variantsApple CylinderFrom Rs 414.00 MRP7W–18WRelated product information: LED Lights Wholesale Supplier for Madhya Pradesh ↗ · Open the complete official catalog ↓
QUESTIONS / ANSWERS
Frequently asked questions
How long is OVR Electric’s LED light warranty?
The site states a two-year warranty on LED products. Ask for written terms that apply to your exact model and order.
Does the two-year statement explain every claim condition?
No. Ask the supplier for the applicable written policy, including the covered products, required proof and support contact. Do not assume details that are not documented.
Need help with your product list?
Share the catalog model codes, quantities and delivery location. OVR Electric can respond to your specific request; confirm price, warranty and delivery details before ordering.